Customer Service
At Foska, we are committed to providing high-quality handbags and exceptional customer service. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.
Returns
You may return products within 14 days of receiving your order.
To be eligible for a return:
The item must be unused, unwashed, and in the original condition.
All original tags, packaging, and accessories must be intact.
To initiate a return, please contact our Customer Service team at info@foskabag.com with your order details.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to the original payment method.
Exchanges
If you wish to exchange an item for another product or color, please contact us first to confirm availability.
Exchanges are subject to stock availability.
Important Notes
Foska reserves the right to refuse returns that do not meet the above conditions.
Contact Us
For any questions regarding returns or refunds, please reach out to our Customer Service team at:
Email:info@foskabag.com
We are committed to ensuring that your shopping experience with Foska Handbags is enjoyable and risk-free.
At Foska, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
Information We Collect
We may collect the following types of information when you visit our website or make a purchase:
Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details (processed securely via our payment gateways; we do not store full card details).
Account Information: Login credentials if you create an account on our website.
Website Usage Data: IP address, browser type, pages visited, and navigation behavior on our website.
How We Use Your Information
Your information is used for purposes including:
Processing orders, payments, and deliveries.
Providing customer support and responding to inquiries.
Sending updates about your order or our products (promotional emails if you opt-in).
Improving our website, products, and services.
Ensuring security and preventing fraudulent activities.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only with:
Service providers who assist with payment processing, shipping, or website maintenance.
Legal authorities, if required by law or to protect the safety and rights of Foska and our customers.
Data Security
We implement industry-standard security measures to protect your personal data, including encryption and secure payment gateways. However, no online system is completely secure, and we cannot guarantee absolute protection.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
Access and correct the personal information we hold about you.
Request deletion of your personal data.
Opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Third-Party Services
We may use third-party services for analytics, marketing, or payment processing. These services are subject to their own privacy policies, and we encourage you to review them.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Effective Date: 10/01/2025
Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email:info@foskabag.com
Welcome to Foska Handbags. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
General Information
Foska Handbags operates https://foskabag.com/ as an online store for handbags and accessories.
These Terms & Conditions govern your use of our website, products, and services.
By using this website, you confirm that you are at least 18 years old and legally capable of entering into agreements.
Product Information
We strive to provide accurate descriptions, images, and pricing for our products.
Product colors may vary slightly due to screen display differences.
All prices are displayed in Dirham(AED) and include applicable taxes unless otherwise stated.
Shipping and Delivery
Delivery times vary depending on location and product availability.
Standard shipping details, costs, and estimated delivery times are provided at checkout.
Foska is not responsible for delays caused by courier companies or external factors.
Orders and Payment
By placing an order, you make an offer to purchase products from Foska Handbags.
Orders are subject to availability and confirmation of the order price.
Payment will be processed securely via our payment gateways.
Returns and Refunds
Please refer to our Refund & Return Policy for detailed information regarding returns, refunds, and exchanges.
By placing an order, you acknowledge that you have read and accepted our return and refund policies.
Intellectual Property
All content on the Foska website, including logos, images, product descriptions, and designs, is the property of Foska Handbags or its licensors.
No part of this website may be reproduced, copied, or used without prior written permission.
Limitation of Liability
Foska Handbags is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
In no event shall Foska’s total liability exceed the purchase price of the product purchased.
User Conduct
By using our website, you agree not to:
Post false or misleading information.
Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our website, systems, or data.
Privacy
Our use of your personal data is governed by our Privacy Policy.
By using our website, you consent to the collection, storage, and use of your information as outlined in the Privacy Policy.
Changes to Terms
Foska Handbags reserves the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date. Continued use of the website after updates constitutes acceptance of the revised terms.
Effective Date: 10/01/2025